Last updated: 27 September 2026
LegacyKin is operated by ZenInks Ltd, a company registered in England and Wales. ZenInks Ltd is the data controller responsible for personal information collected through the LegacyKin website, emails, products and services.
At LegacyKin, we respect your privacy and aim to be clear about how we collect and use your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, who we may share it with, and the rights you have in relation to your personal information.
Depending on how you interact with LegacyKin, we may collect:
We aim to collect only the information reasonably necessary to provide and improve LegacyKin's resources, products and communications.
We may use your personal information to:
We do not sell or rent your personal information.
Under UK data protection law, we must have a lawful basis for processing your personal information. The basis we rely on depends on why we are using the information.
Consent
We may rely on your consent where you have actively chosen to receive marketing emails, newsletters or similar communications from LegacyKin.
Where we rely on consent, you may withdraw it at any time.
Contract
We may process your information where this is necessary to provide a product or service you have purchased or to take steps at your request before entering into a contract.
Legitimate Interests
We may process information where necessary for our legitimate interests in operating, understanding, protecting and improving LegacyKin and our business, provided those interests are not overridden by your rights and interests.
These interests may include responding to enquiries, understanding how our services are used, maintaining appropriate business records and improving our products and services.
Legal Obligations
We may process and retain certain information where necessary to comply with legal, accounting, tax or regulatory requirements.
If you subscribe to The LegacyKin Letter or otherwise choose to receive marketing communications from us, we may send you emails about topics such as organising important family information, family conversations, preserving memories and stories, and relevant LegacyKin resources, products or services.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Withdrawing your consent to marketing will not prevent us from sending necessary service or transactional communications relating to something you have purchased or specifically requested.
We will not sell your email address to third parties for their own marketing purposes.
We use trusted third-party service providers to help us operate LegacyKin.
These may include providers that assist us with:
We currently use MailerLite for website operation, email communications, subscriber management and digital-product delivery, and Stripe for payment processing and applicable tax calculation.
These providers may process personal information on our behalf or, where applicable, as independent data controllers for their own specified purposes.
We may also disclose personal information where required by law, regulation, legal process or an appropriate public authority.
We do not sell or rent your personal information to third parties.
Some of the service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable data protection law and that appropriate safeguards are used where required.
You may contact us if you would like further information about safeguards relevant to your personal information.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services and meeting legal, accounting, tax and reporting requirements.
How long we retain information may therefore depend on the nature of the information and why we hold it.
If you unsubscribe from marketing communications, we may retain limited information about your email address and opt-out preference so that we can respect your request and avoid sending you further marketing communications.
Transaction records may be retained for longer where necessary to meet legal, accounting or tax requirements.
LegacyKin may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site and improve our content and services.
Some cookies may be necessary for the website to function. Other technologies, such as analytics or advertising cookies, may require your consent.
Where required by law, we will ask for your consent before placing or using non-essential cookies or similar technologies.
You can manage applicable preferences through the cookie controls made available on our website.
If we introduce advertising or tracking technologies in the future, such as advertising pixels, this policy and our cookie information may be updated accordingly.
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
We also use established third-party service providers to help securely operate our website, email systems and payment processes.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Depending on the circumstances and the lawful basis on which your information is processed, UK data protection law may give you rights including the right to:
You have the right to object at any time to the use of your personal information for direct marketing.
You can stop marketing emails at any time by using the unsubscribe link contained in our emails.
To exercise any of your other rights, please contact us using the details below.
If you have concerns about how we use your personal information, we encourage you to contact us first so that we can try to resolve the matter.
You also have the right to make a complaint to the UK's data protection regulator:
Information Commissioner's Office (ICO)
Your right to complain to the ICO is not affected by contacting us first.
LegacyKin's website, newsletter and products are intended for adults.
We do not knowingly seek to collect personal information directly from children for marketing purposes. If we become aware that we have inadvertently collected such information in circumstances where it should not have been collected, we will take appropriate steps to delete it.
Our website and emails may contain links to third-party websites or services.
We are not responsible for the privacy practices of third-party websites that we do not control. We encourage you to review their privacy information when visiting those websites.
We may update this Privacy Policy from time to time to reflect changes to LegacyKin, our services, the technology or service providers we use, or applicable legal requirements.
When we make changes, we will update the Last updated date at the top of this page.
The latest version will be available on the LegacyKin website.
LegacyKin is operated by ZenInks Ltd.
If you have questions about this Privacy Policy, want to exercise your data protection rights, or have questions about how your personal information is handled, please contact:
ZenInks Ltd
Operating LegacyKin
Company number: 15768111
Registered office:
17 Blagdon Road
Reading
RG2 7NT
United Kingdom
Email: hello@legacykin.co
Website: legacykin.co
© 2026 ZenInks LTD